​General

Since your personal data are valuable to us, this policy aims to inform our existing and future clients about how any collection of Personal Data is conducted, where such data are used, and how, and to what extent, you can influence the way we handle your data. If you do not agree with this policy, you should refrain from initiating or continuing any professional cooperation with the Company.
This policy does not concern the data management practices carried out by third-party application providers such as Google or Facebook. We assume that you are already familiar with basic concepts such as what constitutes Personal Data, what is described under the GDPR, and what your rights are under the Regulation. If you are not familiar with these terms, we recommend consulting the appropriate sources for further information.
The purpose of this policy is to inform you about our own actions regarding compliance with the Regulation toward our Clients and not to describe or interpret the Regulation itself.

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Methods of Data Collection

Each time you visit our website www.traser.gr, your IP address is recorded on our servers for approximately two to three months, unless there are specific reasons to retain it for a longer period.
The data we collect are anonymous, except in contact forms, where we request specific information (such as name, surname, address, phone number, and email) in order to communicate with you. These details are not stored on the form or our website www.traser.gr, but are transferred to our company email. After processing, they are deleted from the email and securely stored as communication history, inaccessible to third parties.

Our website www.traser.gr uses Google Analytics and cookies to manage information necessary for our company’s marketing purposes and to enhance your browsing experience. During your visit, anonymous data such as IP addresses may also be recorded by third parties like Google or Facebook. We would like to assure you that we will not use your personal or anonymous information improperly, nor will the company share your personal data with others without your prior consent, except where required by law (for example, by court order).

Regarding IP addresses: Recording an IP address during website visits is necessary not only for monitoring site activity but also for detecting any unwanted or malicious activity. In case of misuse of our website information or defamation attempts, the IP address may be used to provide data to the competent authorities for legal action. However, such recording does not collect personal information that could directly identify you without the intervention of competent authorities.

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Google Analytics – Cookies

Our company’s Marketing Department uses services such as Google Analytics and Facebook Advertising tools to track traffic to our website. This helps us continually improve the user experience and better understand our visitors’ needs in relation to the services we provide.

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Cookies

Cookies are small files that store information on your computer about the website you visit and help personalize your experience. They store preferences to make your next visit easier and more efficient. We use such cookies, including marketing-related cookies.
If you do not wish to store cookies in your browser, you can delete them. All browsers provide procedures and settings for deleting history and cookies, as well as managing forms and general browsing data. The contact information you send through our forms or via email is used solely for communication purposes.
The terms of this policy may be modified or supplemented as part of our effort to remain compliant with the applicable legal framework at all times.